Managed IT Support

IT That Works Before You Need to Call

Inevat's managed IT support isn't a help desk you call when something breaks. It's a team that monitors your environment continuously — patching, maintaining, and resolving problems before they interrupt your business. When you do need help, we're there in under 15 minutes.

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<15

Minute response time on support tickets

24/7

Monitoring and help desk — 365 days a year

Fixed

Rate contracts — no surprise hourly bills

100%

Managed — we handle IT so you handle business

What's Included

Everything in one contract. No piecing it together.

Proactive Monitoring

Inevat monitors your servers, workstations, network devices, and services around the clock. CPU spikes, disk failures, service crashes, failed backups — we see them the moment they happen and work to fix them before they affect your team.

Patch Management

Operating system and third-party software patches deployed on a tested schedule. Security patches applied quickly. Feature updates controlled so they don't break things. Patch compliance reporting included — useful for insurance and compliance audits.

Endpoint Management

Every managed device enrolled in our RMM platform — real-time health monitoring, remote access for support, automated maintenance scripts, software inventory, and hardware asset tracking. We know your fleet better than most IT teams know their own.

24/7 Help Desk

Live IT support available 24 hours a day, 7 days a week. Real technicians — not a call center reading from a script. Under 15-minute response time. Employees submit tickets by email, phone, or the self-service portal — and they get help fast.

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Security Tools — Included

Every managed IT contract includes enterprise security: EDR, managed antivirus, 24/7 SOC monitoring, DNS filtering, dark web monitoring, and email security. Security is part of the contract — not a series of add-ons you have to discover you need.

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vCIO & Strategic Planning

Managed IT isn't just keeping things running. Inevat's vCIO service provides regular technology reviews, budget planning, and strategic recommendations so your IT investments align with where your business is actually going.

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How It Works

Predictable IT costs. Unpredictable problems handled.

Inevat's managed IT contracts are fixed rate — you pay the same amount every month regardless of how many tickets your team submits or how long an issue takes to resolve. That alignment matters: it means our incentive is to prevent problems, not to bill hours when they happen.

We onboard your environment, document everything, and then run it — monitoring, patching, maintaining, and supporting. You get a technology partner who knows your systems, not a help desk that asks you to explain your setup every time you call.