Managed IT priced the way it should be priced.
One per-user rate. Billed monthly. No hourly billing surprises, no nickel-and-dime upsells, no secret tier of "real" support behind a higher fee. Three transparent tiers — pick the coverage that fits how you operate.
Get a QuoteTalk to an ExpertBilling scales with headcount, not server count
Predictable invoice — same number every month
Essentials, Standard, Premier — clear differences
Productivity license included on every tier
Headcount is the right unit.
Most managed IT cost scales with people, not servers or office square footage. New hire? Add a user. Departure? Remove a user. The bill follows the team. That alignment makes IT a clear, predictable line item — and removes the incentive for either side to play games with ticket counts or hourly billing.
Every tier includes the same security stack — EDR, 24/7 SOC, email security, dark web monitoring, training, backup, vCIO, and proactive monitoring. The tiers differ on three things: help desk hours, hardware management, and onboarding scope. Productivity licensing (Microsoft 365 or Google Workspace business plans) is bundled at every tier — sourced through Inevat at proper business pricing.
Pick the coverage that fits.
Same security stack across all tiers. The differences are help desk hours and hardware lifecycle management — pick based on how you operate, not how complicated your environment is.
Essentials
For teams that operate during business hours and want enterprise-grade security without the full premium tier.
- 13×5 help desk — extended business hours, Mon-Fri
- 24/7 SOC monitoring + after-hours security incident response
- Full security stack — EDR, email security, dark web monitoring, security training
- Backup & disaster recovery
- Proactive monitoring & patch management
- vCIO with quarterly business reviews
- Microsoft 365 or Google Workspace business license included
Standard
For teams that work nights, weekends, or across time zones — and need a help desk that actually answers when they call.
- 24/7 help desk — live technicians around the clock
- Everything in Essentials — same full security stack
- Priority response on after-hours tickets
- Microsoft 365 or Google Workspace business license included
Premier
For teams that want IT to be a fixed monthly cost — including hardware. No surprise refresh-cycle capital expenditures.
- Managed hardware-as-a-service — Inevat sources, deploys, maintains, and refreshes every workstation on a managed lifecycle
- 24/7 help desk — same as Standard
- Everything in Standard — same full security stack
- Hardware warranty and lifecycle replacement included
- Microsoft 365 or Google Workspace business license included
Same security. Same management. Same partner.
Security and management don't tier down. The differences between Essentials, Standard, and Premier are about coverage windows and hardware — not about whether you get real protection.
Endpoint Detection & Response
EDR on every device. Behavioral detection that catches modern attacks. Every tier.
24/7 SOC Monitoring
Human analysts watching your environment around the clock. Same SOC on every tier — security doesn't sleep when help desk does.
Email Security & Phishing
AI-powered email filtering, BEC defense, plus ongoing phishing simulation and security training.
Backup & Recovery
Microsoft 365 / Google Workspace backup, file backup, and tested recovery procedures included on every tier.
Compliance Management
HIPAA, PCI, CMMC, SOC 2, and cyber insurance documentation. Same compliance support across all tiers.
vCIO & Strategic Planning
Quarterly business reviews, technology roadmap, and budget planning included on every contract.
Honest about what's in scope and what isn't.
Per-user managed IT covers the ongoing, day-to-day operation of your environment. A few things sit outside that and are quoted separately:
- Major project work — office moves, new site builds, large migrations, M&A integration
- Custom software development or specialized integrations
- Hardware procurement on Essentials and Standard (Premier includes managed hardware)
- Third-party software licenses outside the included productivity suite
- On-site visits beyond what's reasonable for the engagement (most issues are resolved remotely)
When project work comes up, we quote it transparently up front — so it's a planned investment, not a surprise invoice.
A real quote requires understanding your environment.
We don't publish a per-seat dollar number on this page because pricing depends on user count, environment complexity, compliance requirements, and which tier you pick. We publish what we sell, what's included, and how it scales — the rest happens in a free consultation.
Most consultations take 30 minutes. We learn your environment, you learn whether Inevat fits, and you walk away with a written per-user quote either way. No pressure, no hard close, no "limited time" pricing.
Get a per-user quote
Schedule a free 30-minute consultation. We'll walk through your environment and put a written number in front of you.
Schedule a ConsultationContact UsWhat businesses ask about Inevat pricing.
Why per-user pricing instead of flat monthly or hourly billing?
Per-user aligns the cost model with how your business actually scales. Hire more people, pay more; reduce headcount, pay less. Hourly billing creates an incentive to drag out tickets; flat monthly billing usually undercharges growing companies and overcharges small ones. Per-user is the cleanest fit for managed IT in our experience.
Why don't you publish dollar amounts on this page?
Because the honest number depends on environment complexity, user count, compliance requirements, and tier. Quoting a per-seat number without that context would either be wrong or misleading. We publish what we sell and what's included — the dollar amount comes after a 30-minute consultation, in writing, with no commitment.
What's the difference between the tiers, in plain terms?
Same security stack on all three. Essentials gives you a 13×5 help desk; Standard upgrades that to 24/7; Premier adds managed hardware-as-a-service on top of 24/7 (Inevat sources, deploys, refreshes, and replaces every workstation as part of the per-user fee). Most clients pick Standard.
Is Microsoft 365 / Google Workspace really included on every tier?
Yes. The license cost (M365 Business Premium or Google Workspace Business equivalent) is bundled into the per-user rate on every tier. We source it through Inevat at proper business channel pricing, manage the admin console, and handle user provisioning/deprovisioning as people come and go.
What if we already have Microsoft 365 licensing?
We can transfer existing licensing to Inevat's tenant management or run a hybrid arrangement during a transition period. Either way, the licensing line item gets normalized into your per-user rate over time. We'll show the math during the quote so the all-in number is honest.
What does 'managed hardware' mean on the Premier tier?
Inevat sources the workstation (laptop or desktop, sized to the role), deploys it preconfigured, manages it through its useful life, refreshes it on a planned cycle (typically 3-4 years), and handles warranty/replacement when something fails. The hardware cost is amortized into the per-user fee — so workstation lifecycle becomes a predictable monthly cost instead of a periodic capital expenditure.
Can we change tiers later?
Yes. Tier changes are common — businesses often start on Essentials and upgrade to Standard as they grow into 24/7 operations or hire across time zones. Moving up a tier is straightforward; moving down is fine too if circumstances change. We're not in the business of locking you into a tier you've outgrown.
What's the contract term?
Standard contracts are 12 or 36 months, with the longer term reflecting the investment in onboarding and any included hardware on Premier. We make exit easier than entry — if managed IT isn't working, the documentation we created is yours and we'll cooperate with handoff to whoever you bring in next.